Outsource webshop management
Want to outsource webshop management? A virtual assistant handles your products, orders, customer queries and returns, so you free up time to grow.
What do we do?
Want to outsource webshop management and grow your online sales without the daily tasks eating your week? A virtual assistant takes over the running and support of your webshop, so you can focus on buying, margins and growth.
Which webshop tasks can you outsource?
A webshop never stands still. Products change, orders come in, customers ask questions and returns come back. Fall behind and you feel it straight away in your revenue and your reviews. I keep everything ticking over, day in day out, so your store looks cared for and trustworthy. You decide for yourself what you hand over; these are the tasks entrepreneurs bring to me most often.
Product management
Creating new products, adding copy and photos and keeping variants and categories tidy.
Order processing
Checking orders, creating shipping labels, sending track and trace and updating the status.
Customer queries and returns
Answering questions about delivery and products, handling returns and exchanges and starting refunds.
Inventory management
Keeping stock levels up to date, flagging products that are nearly sold out and reordering from your supplier in time.
Content and reviews
Improving product copy, setting up discount campaigns and following up on reviews so new customers trust you.
Sales analysis
Tracking your figures, spotting which products sell and where you leave opportunities on the table.
Working with WooCommerce, Shopify, Lightspeed or another platform? I simply plug into the tools you already use. You'll find more examples in the article on a virtual assistant for your webshop.
Why outsource webshop management?
Most shop owners do everything themselves and hit a wall at some point. Your evenings go on packing orders and answering emails, while the things that actually grow your store keep slipping. Choosing to outsource webshop management buys that time back and keeps your head on the bigger picture.
On top of that, you only pay for the hours you need. No permanent contract, no employer costs, no expensive agency fees. In a quiet month you scale back; in peak periods like the holidays I scale up with you. That keeps your fixed costs low while you scale up flexibly the moment things get busy.
How it works, and how your data stays safe
Introductory call
We start with a short call about your store, your systems and where it hurts most.
Access with my own account
Then I get access to the parts I need, with my own account and only the right permissions. Your data stays safe and, if you like, I'll sign a non-disclosure agreement.
Fixed rhythms
I work in fixed rhythms, so you know exactly when orders and questions get picked up. We match the rhythm to how you like to work.
Clear reporting
Want a short daily update or a weekly overview instead? You choose. Prefer to keep customer contact entirely separate? Then take a look at my customer service too.
Fixed monthly packages, you keep control of your margin
Outsourcing webshop management starts at 210 euro per week for 2.5 hours of support. As your store grows, you move to a larger package with more hours per week. You're never tied in and you know where you stand up front. You build no expensive permanent headcount and keep control of your margin, even in quieter months. From €840 per month (€210 per week). Curious what a virtual assistant actually costs? You'll find it in what does a virtual assistant cost. Fill in the form below for a tailored quote, based on the size of your webshop and the tasks you want to outsource.
Start today!
Start improving your webshop today! Fill in the form to get in touch right away and discover how our webshop management services as a Virtual Assistant can help you. Examples of tasks:
- Product management
- Order processing
- Customer service
- Price management
- Webshop maintenance & updates
- Marketing support
- Conversion optimisation
Frequently asked questions
Answers to the questions we hear most often — Webshop Management & Support
Which webshop platforms do you work with?
- I work with the common platforms like WooCommerce, Shopify, Lightspeed and Magento.
- Using something else? Chances are I'll pick it up quickly; just let me know in the form.
Can you also handle my customer queries and returns?
- Yes. I answer questions about deliveries and products, handle returns and exchanges and start refunds.
- That keeps your customer service fast and friendly without it eating your day.
Is my webshop data safe?
- Yes. I work with my own account and only the permissions that are needed.
- Your data and your customers' data stay confidential and, if you like, I'll sign a non-disclosure agreement.
What does it cost to outsource webshop management?
- Outsourcing webshop management starts at 210 euro per week for 2.5 hours of support; larger packages include more hours.
- The price depends on the size of your webshop and the tasks you outsource; request a tailored quote via the form.
How quickly can you start?
- Usually we can start within a few days of a short introductory call.
- As soon as I have access to the right parts of your webshop, I pick up the first tasks straight away.
You may also like
Take a look at the other tasks I can take off your hands.
Shall we meet?
Book a no-obligation introductory call and discover what a Virtual Assistant can do for you.
Schedule an introductory call