Outsource webshop management

Want to outsource webshop management and grow your online sales without the daily tasks eating your week? A virtual assistant takes over the running and support of your webshop, so you can focus on buying, margins and growth.

A webshop never stands still. Products change, orders come in, customers ask questions and returns come back. Fall behind and you feel it straight away in your revenue and your reviews. I keep everything ticking over, day in day out, so your store looks cared for and trustworthy.

Which webshop tasks can you outsource?

You decide what you hand over. These are the tasks entrepreneurs bring to me most often:

• Product management: creating new products, adding copy and photos and keeping variants and categories tidy.
• Order processing: checking orders, creating shipping labels, sending track and trace and updating the status.
• Customer queries and returns: answering questions about delivery and products, handling returns and exchanges and starting refunds.
• Inventory management: keeping stock levels up to date, flagging products that are nearly sold out and reordering from your supplier in time.
• Content and reviews: improving product copy, setting up discount campaigns and following up on reviews so new customers trust you.
• Sales analysis: tracking your figures, spotting which products sell and where you leave opportunities on the table.

Working with WooCommerce, Shopify, Lightspeed or another platform? I simply plug into the tools you already use. You'll find more examples in the article on a virtual assistant for your webshop.

Why outsource webshop management?

Most shop owners do everything themselves and hit a wall at some point. Your evenings go on packing orders and answering emails, while the things that actually grow your store keep slipping. Choosing to outsource webshop management buys that time back and keeps your head on the bigger picture.

On top of that, you only pay for the hours you need. No permanent contract, no employer costs, no expensive agency fees. In a quiet month you scale back; in peak periods like the holidays I scale up with you.

How it works (and how your data stays safe)

We start with a short call about your store, your systems and where it hurts most. Then I get access to the parts I need, with my own account and the right permissions. I work in fixed rhythms, so you know exactly when orders and questions get picked up.

Your data and your customers' data stay confidential. Access is limited to what is genuinely needed and, if you like, I'll sign a non-disclosure agreement. Prefer to keep customer contact entirely separate? Take a look at my customer service too.

What does it cost?

Outsourcing webshop management starts at 210 euro per week for 2.5 hours of support. As your store grows, you move to a larger package with more hours per week. You're never tied in and you know where you stand up front. Curious what a virtual assistant actually costs? You'll find it in what does a virtual assistant cost.

Fill in the form below for a tailored quote, based on the size of your webshop and the tasks you want to outsource.